Welcome to Joellek. When you visit, browse, and use our site services, or submit orders for our women’s dresses, matching sets and outerwear, you agree to be bound by these Terms of Service. We encourage you to read these terms carefully before shopping to fully understand our policies.

All intellectual property found on this website — including product write-ups, campaign photos, original design artwork, brand marks, and site layout — remains the exclusive property of Joellek. You may not copy, reproduce, edit, share, or use any of these assets for commercial purposes unless we grant formal written permission. We work hard to present true-to-life product visuals. That said, slight shifts in shade, fabric feel and fine details may appear between online images and delivered pieces. This can happen due to screen differences, lighting during photography, and normal production refinements in apparel manufacturing.

Every order depends on live stock availability. If an item sells out or cannot ship as planned due to supply chain changes, our support team will reach out to you promptly. We will present practical options such as swapping for an alternative style or issuing a full refund for your order. Prices shown across the website are estimates only. The final amount charged will be confirmed at checkout. Joellek retains the right to update pricing and promotion rules to match market and business needs, with no advance personal notice to shoppers.

By placing an order through our platform, you confirm that all personal details you submit — name, contact information and shipping address — are honest, correct and complete. You are responsible for keeping your account sign-in details and password secure. Any activity made under your account will be treated as actions made by you, and you accept full responsibility for those actions.

Joellek cannot be held accountable for hold-ups or service failures caused by events outside our reasonable control. Examples include paused courier services, customs hold times, severe weather events, public incidents and other force majeure events.

We may update these Terms of Service from time to time to reflect business improvements, service upgrades and new legal requirements. Updated provisions become active immediately once posted on our official site. Continuing to use our website and purchase items after changes go live means you accept the revised terms.

For questions, feedback or concerns related to our policies and shopping experience, please get in touch with our support team at: service@joellek.com.

— The Joellek Team